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Privacy Policy

Effective Date: 13/01/2025

At GainSolve, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your data, including through cookies, and outlines your rights regarding your personal information.
By using our website (https://gainsolve.com), you consent to the practices described in this policy. If you have any questions or concerns, please contact us at thomas.declercq@gainsolve.com

1. Information We Collect
1.1 Information You Provide
We may collect personal information directly from you when you:

  • Fill out forms on our website (e.g., contact forms, registration forms).

  • Subscribe to newsletters or other services.

  • Make inquiries or contact us for support.

1.2 Information We Collect Automatically
When you visit our website, we automatically collect certain information through cookies and similar technologies, including:

  • Device Information: Your device type, operating system, and browser.

  • Usage Data: Pages visited, time spent on the website, and interactions with content.

  • IP Address: To identify your geographic location and protect against fraudulent activity.
     

2. How We Use Your Information
We use the information collected to:

  • Improve website functionality and user experience.

  • Analyze site performance and usage patterns.

  • Deliver personalized content and advertising.

  • Respond to inquiries and provide support.
     

3. Cookies and Tracking Technologies
3.1 What Are Cookies?
Cookies are small files stored on your device that help us understand how visitors interact with our website. Cookies enable us to provide essential services, enhance user experience, and improve our website.
3.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function and cannot be disabled.

  • Analytics Cookies: Help us analyze site usage to improve performance (e.g., Google Analytics).

  • Personalization and Advertising Cookies: Used to deliver personalized content and targeted ads based on your browsing behavior.

3.3 How to Manage Cookies
You can manage or disable cookies through your browser settings. However, disabling cookies may impact the functionality of our website. 

4. Third-Party Services
We use third-party services, such as Google Analytics, to collect and analyze website data. These services may use cookies or similar technologies to collect information about your activities on our website.
4.1 Google Analytics
We use Google Analytics to track and analyze user behavior. Google Analytics collects anonymous data, such as IP addresses and website usage patterns. For more information on how Google processes your data, visit Google’s Privacy Policy.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Your Rights
5.1 General Rights
You have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to certain types of data processing.

  • Withdraw consent for the use of cookies and tracking technologies.

5.2 Rights Under GDPR
If you are in the European Economic Area (EEA), you have additional rights, including:

  • The right to data portability.

  • The right to file a complaint with a data protection authority.

5.3 Rights Under CCPA
If you are a California resident, you have the right to:

  • Request a list of the categories of personal information we have collected.

  • Request the deletion of your personal data.

  • Opt out of the sale of your personal information.
     

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

This Privacy Policy was last updated on 13/01/2025.

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